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Cash Back Option

Oxford Craft Collection & Export® has a cash back option only in the situation when our products are sold through our website or bought from our physical shop. Oxford Craft Collection & Export® is a liable company that accepts a return back of the products. In case of defective products, if the products were damaged during shipping, if your ordered products were missing or if by our side an administrative mistake happened and the wrong product was sent.

Oxford Craft Collection & Export® work hard to provide our customers quality product with latest fashion designs within a competitive price. We make our effort to provide our client with full satisfaction. If our costumers are not satisfied with the color, size or design, we simply return/exchange the product within the set number of delivery days. If you want to return/exchange the products, you can go to the Oxford Craft Collection & Export® producers and use our online returns/exchange process. Or you can also call directly to our contact number (check the contact us menu).

Oxford Craft Collection & Export® has its own return policy terms. After the products are ordered, before going through the shipping process, we encourage to our customers to review the listing before making a purchase decision. To make sure that they are ordering the right products that they want. If our customers want to take cash back, customers should give logistic reason of the return in writing. If the reason doesn’t seem valid or logistic, we will send you a rejection message and the request will not be accepted. In such a case our customers are not to be entitled to any return back or refund of the ordered product(s). If the costumers want cash back (refund), then they should request us in writing within 5 days from the date of order/ purchase date to the Oxford Craft Collection & Export® website. If the Oxford Craft Collection & Export® accepts the costumer’s cash back request then the customers should have to return the product(s) before we will be able to send their cash back.
Note:
Customers should be responsible about the expenses acquired during the shipment of refunded or replacement of the products (Courier, Transportations and other cost).

About Us

Oxford Craft Collection and Export ®is a leading garments and accessories manufacturer company in Nepal which supplies standard quality products throughout the globe. As a luxury garments and accessories manufacturer and supplier, we deal with exclusive handmade clothing (readymade woolen garments, hemp products, cashmere products) and accessories including a variety of knitted and crocheted garments; Soft Pullovers, Winter Jackets, Cardigans, Summer Vests, and all seasonal colorful ponchos and skirts that abreast with the modern fashion trends.


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24 hrs. Service

24 hrs. Service







Shop

J. P. Road Thamel, Kathmandu

Phone  : (+977) 9841705896
             : (+977) 1-4250998
Email    : info@oxfordcraft.com
Skype   : oxfordcraft

Factory

Nayabazer, Mapei, Kathmandu
Phone : +977 9841705896
Email: sitarampanday@gmail.com

USA

11971 foster road norwalk ca 90650, Unit F -23
Phone : +1 909 306 9348
Info.shakura@gmail.com

Oxford Craft Collection & Export

Mr Sita Ram Pandey
Viber         : +977-9841705896
Whatsapp  : +977-9841705896
We chat     : +977-9841705896
Skype        : Oxfordcraft

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